Experience:
Must have min 1-3 years’ experience in IT Support
Good to have IT helpdesk /IT support experience
Technical Skills:
· L1 or L2 in IT Support
· Understanding of computer hardware and networking systems.
· Proficient in Microsoft Office applications (emails, Excel)
Soft Skills:
Excellent troubleshooting and problem-solving abilities.
Strong interpersonal and communication skills.
Good time management and organizational skills
General skills – Candidate to demonstrate a positive attitude, good customer service skills, resourceful, responsive, and pro-active. Pleasant personality.